Contact Us
Please don’t hesitate to reach out, we will be in touch with you soon!
Visit us
Bank Pembangunan Malaysia Berhad 197301003074 (16562-K)
Level 30, Menara Bank Pembangunan,
Plaza Conlay, Jalan Conlay,
50450 Kuala Lumpur.
Work with us
If you’re a job seeker looking to join our team, please visit our career portal.
Procurement Management
We ensure efficient, transparent procurement practices while upholding the highest ethical standards.
Our team sources essential goods, services, and works to support daily operations and strategic initiatives, focusing on quality, competitive pricing, timely delivery and regulatory compliance.
The Bank Pembangunan e-Procurement site provides easy access to procurement opportunities and resources. All vendors are encouraged to review the Vendor Code of Conduct to ensure alignment with Bank Pembangunan’s ethical standards and best practices.
Complaint Management
Customer satisfaction has always been our top priority. Every suggestion, complaint or enquiry will be taken into high consideration to ensure excellent service. We are committed to dealing with all feedback promptly, efficiently and as fairly as possible.
How to lodge a complaint?
Please escalate your concern to us for further action. Your input is invaluable in helping us improve the quality of our services.
You can email us at ym.moc.bmpb@kcabdeef or send us a letter to:
BANK PEMBANGUNAN MALAYSIA BERHAD
Head, Corporate Communications,
Level 29, Menara Bank Pembangunan
Plaza Conlay, Jalan Conlay
50450 KUALA LUMPUR
What information should you provide?
- Details of your name, full address, contact number and email address
- Details of the location and situation which had occurred (if applicable)
- Name of the officer you dealt with (if applicable)
- Any related document which will support the complaint (if any)
Our response time:
| Complexity | Acknowledgement | Resolution / Response |
|---|---|---|
| Non complex cases | Within five (5) working days from the date of receipt of the complaint | Within 14 working days from the date of receipt of the complaint |
| Complex cases | Within five (5) working days from the date of receipt of the complaint | Within 30 working days from the date of receipt of the complaint |
| Extension | Update the complainant on monthly basis | Within 14 working days after the investigation is finalised and decision made |
Channel for suggestions and enquiries
You also can forward your suggestions and enquiries in writing to ym.moc.bmpb@kcabdeef. Please provide accurate details as it would greatly assist us to respond with a resolution in a timely manner.
Additional avenues
In the event if you are not satisfied with the outcome of your feedback or how it was handled, you may refer this matter to:
BNMLINK
A complaint resolution arm of Bank Negara Malaysia
Call : 1-300-88-5465
or email to ym.vog.mnb@knileletmnb
OMBUDSMAN FOR FINANCIAL SERVICE
Call: 03 – 2272 2811
or email to ym.gro.sfo@yriuqne
Pembangunan Leasing Corporation
Pembangunan Leasing Corporation Sdn Bhd (PLC) is a subsidiary fully-owned by the Malaysian Development Bank (Bank Pembangunan) which was incorporated on 1 November 1977. PLC was established as an effort of Bank Pembangunan to explore the commercial financing market, specifically through leasing facilities. On top of that, PLC is the second earliest leasing company in Malaysia.
Explore Pembangunan Leasing Corporation