Whistleblowing
WHISTLEBLOWING POLICY
Policy Statement
The Bank shall be committed to the highest standards of ethical and legal conduct.
The Bank shall be committed to uphold the Malaysia’s Anti-Corruption Principles in promoting integrity, transparency and good governance in all aspects of its operation upon signing the Corporate Integrity Pledge.
Objective of the Policy
The Whistleblowing Policy is intended to assist individuals to whistleblow on malpractices which they have discovered and to provide protection to the whistleblower, in-line with the protection accorded by the Whistleblower Protection Act 2010.
Scope and Applicability
The Policy is applicable to all staff, senior management, directors, subsidiaries and any other persons who have established relationship with the Bank including, but not limited to, agents, consultants, suppliers, vendors and service providers with regards to the malpractices listed below:
- Abuse of Power
- Breaches of Applicable Laws & Regulations
- Bribery
- Conflict of Interest
- Embezzlement or theft
- Fraud
- Misuse of the Bank’s Property
Members of the public are also encouraged to whistleblow should they have discovered any incidences above, where relevant.
Protection to Whistleblower
The Bank is committed to provide protection (to the extent reasonably practical) to the whistleblower provided that the disclosure was made in good faith. This includes the confidentiality of identity and protection against any detrimental action against the whistleblower. Should the whistleblower encounter any retaliation, harassment or demotion arising from the whistleblowing, an immediate report needs to be made to any of the designated whistleblowing officer (DWO).
Additionally, the whistleblower may also make a report to the relevant enforcement authority of any detrimental or reprisal action committed by any person against him, where relevant.
The Bank has the right to revoke the protection to the whistleblower should any of the following incidences is discovered:
- The whistleblower himself has participated in the improper conduct;
- The disclosure is frivolous or vexatious; or
- The disclosure is willfully false in nature and made in malicious intent.
How to Whistleblow
The Bank adopts a ‘non-anonymous’ reporting whereby a whistleblower needs to disclose his identity and contact details in making disclosure. Any anonymous disclosure will not be entertained.
Any disclosure shall be made in writing containing the background and history of the malpractice, the names of the persons involved, where and when the malpractice took place and other relevant information to assist the investigation along with supporting evidence, if available. To ensure completeness of the required information, whistleblower is encouraged to use the whistleblowing form which is made available in the Bank’s website.
The disclosure shall be made in writing (sealed mail or e-mail) to any of DWO as follows:
Chairman of the Board
Menara Bank Pembangunan
1016 Jalan Sultan Ismail
50250 Kuala Lumpur
E-mail: BOD.WB@bpmb.com.my
Chairman, Group Audit & Examination Committee
Menara Bank Pembangunan
1016 Jalan Sultan Ismail
50250 Kuala Lumpur
E-mail: GAEC.WB@bpmb.com.my
Chairman, Group Risk Management Committee
Menara Bank Pembangunan
1016 Jalan Sultan Ismail
50250 Kuala Lumpur
E-mail: GRMC.WB@bpmb.com.my
Chairman, Credit Committee of the Board
Menara Bank Pembangunan
1016 Jalan Sultan Ismail
50250 Kuala Lumpur
E-mail: CCB.WB@bpmb.com.my
Chairman, Group Nominating and Remuneration Committee
Menara Bank Pembangunan
1016 Jalan Sultan Ismail
50250 Kuala Lumpur
E-mail: GNRC.WB@bpmb.com.my
Chief Compliance Officer
Menara Bank Pembangunan
1016 Jalan Sultan Ismail
50250 Kuala Lumpur
E-mail: CCO.WB@bpmb.com.my
Deliberation & Actions
Investigations shall be carried out by the Bank to verify the authenticity of the disclosures made by the Whistleblower.
The Bank shall decide on actions to be taken on the alleged individuals.
Outcome of Disclosure
Breaches of regulation or statutory law committed by the staff or third party shall be reported to the relevant enforcement authority (upon recommendation by the Committee) once the investigation and deliberations have been completed.
Maintenance of Documents
All documents relating to whistleblowing (i.e. whistleblowing reports, investigation documents etc.) shall be kept at a secured place.
Timeframe
The DWO shall endeavor to complete the whistleblowing process within 3 months from the date the allegation was received.
Alternative Avenues to Whistleblow
If the whistleblower wishes to seek alternative avenues in making the disclosure, the following enforcement agencies may be contacted, where appropriate to Polis Diraja Malaysia (PDRM) and Malaysia Anti-Corruption Commission (MACC).
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